Last updated: September 22, 2026

This Privacy Policy describes how TEXLIFT, operated by SAYONEYES LLC (“TEXLIFT,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit texlift.com, purchase our products, create an account, contact us, or otherwise use our website and related services (collectively, the “Services”).

By using our Services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

The personal information we collect depends on how you interact with TEXLIFT and our website.

Information You Provide to Us

We may collect information that you provide directly to us, including:

• Name
• Billing and shipping address
• Email address
• Telephone number
• Account username and account information
• Order and purchase information
• Payment and transaction information
• Company or business information that you choose to provide
• Tax-exemption documentation when applicable
• Information submitted through contact forms
• Customer service and warranty communications
• Photographs, videos, serial numbers, or other information you provide when requesting technical support, warranty service, returns, or assistance

Payment information may be processed by third-party payment providers. TEXLIFT may not directly receive or store complete payment-card information when payment is processed through those providers.

Information Collected Automatically

When you visit texlift.com, certain technical information may be collected automatically.

This may include:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referring pages or websites
• Approximate location derived from your IP address
• Date and time of visits
• Website interactions
• Cookie and consent preferences

We may collect this information through cookies and similar technologies.

Cookies and Similar Technologies

TEXLIFT uses cookies and similar technologies to operate the website, remember preferences, understand website usage, provide certain functionality, and improve our Services.

Depending on your location and the type of cookie or technology involved, we may request your consent before placing non-essential cookies.

Our website provides cookie and privacy controls that allow you to manage applicable preferences.

You may change your cookie preferences through the Opt-out preferences or Manage Consent functionality available on our website.

You may also configure your browser to block or delete cookies. Blocking certain cookies may affect website functionality.

How We Use Personal Information

We may use personal information to:

• Process and fulfill orders
• Process payments and verify transactions
• Arrange shipping and freight delivery
• Provide order and delivery updates
• Create and manage customer accounts
• Respond to inquiries and quote requests
• Provide customer service and technical support
• Process returns and refunds
• Evaluate warranty claims
• Diagnose equipment or product issues
• Prevent fraud and unauthorized transactions
• Maintain the security of our website and systems
• Improve our website, products, and customer experience
• Analyze website usage and performance
• Maintain business and transaction records
• Comply with tax, accounting, regulatory, and other legal requirements
• Enforce our policies, agreements, and legal rights
• Send marketing communications where permitted by applicable law

Analytics

We may use analytics technologies, including services such as Google Analytics, to understand how visitors interact with our website.

These technologies may collect information such as device information, browser information, IP-related information, pages visited, interactions, and referral information.

Where required, analytics technologies are activated only after the appropriate consent has been provided through our cookie consent system.

You can manage applicable consent preferences through the privacy controls available on our website.

Payments

Payments made through texlift.com may be processed by third-party payment providers.

These providers may collect information necessary to process a transaction, such as payment-card information, billing information, transaction information, and fraud-prevention information.

Payment providers process information according to their own privacy policies and security practices.

TEXLIFT may receive transaction confirmation and other information necessary to process and maintain your order.

Shipping and Order Fulfillment

We may provide information necessary to fulfill and deliver your order to freight carriers, shipping companies, fulfillment providers, and other service providers involved in completing your purchase.

This information may include your:

• Name
• Company name
• Shipping address
• Email address
• Telephone number
• Order information
• Delivery instructions

We provide these parties with information reasonably necessary to perform their services.

Customer Support and Warranty Claims

When you contact TEXLIFT regarding equipment support, warranty service, damaged products, returns, or troubleshooting, we may request and retain information necessary to investigate and resolve the matter.

This may include:

• Order information
• Product model
• Serial number
• Photographs
• Videos
• Descriptions of equipment operation or problems
• Service and repair information
• Communications between you and TEXLIFT

This information may be shared with technicians, manufacturers, suppliers, shipping providers, or other service providers when reasonably necessary to evaluate or resolve your request.

How We Disclose Personal Information

We may disclose personal information to service providers and other parties that assist us in operating our business.

These may include:

• Payment processors
• Freight and shipping carriers
• Website hosting and infrastructure providers
• E-commerce and website service providers
• Analytics providers
• Customer-support providers
• Email and communication providers
• Fraud-prevention and security providers
• Accounting, tax, legal, and professional advisers
• Manufacturers, suppliers, or technicians when necessary for product support or warranty service
• Advertising or marketing providers, where applicable and permitted by law

We may also disclose information when necessary to comply with law, legal process, regulatory requirements, protect our rights or property, prevent fraud or abuse, or protect the safety and security of our customers, business, or others.

Sale or Sharing of Personal Information

Certain U.S. privacy laws define terms such as “sale,” “sharing,” or “targeted advertising” broadly and may include some uses of cookies, advertising technologies, or disclosures to advertising partners even when no money is exchanged for personal information.

Where applicable, you may have the right to opt out of such processing.

TEXLIFT provides an Opt-out preferences mechanism on its website for applicable privacy choices.

We do not knowingly sell or share personal information of children under 16 for purposes covered by applicable state privacy laws.

Third-Party Services and Links

Our website may contain links to or integrations with third-party websites and services.

These third parties have their own privacy practices, and TEXLIFT is not responsible for the privacy practices, security, or content of websites and services that we do not control.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

• Fulfill orders
• Maintain customer accounts
• Provide customer service
• Administer warranties
• Maintain transaction and accounting records
• Resolve disputes
• Prevent fraud
• Enforce agreements
• Meet tax, regulatory, and other legal obligations

Retention periods vary depending on the type of information and applicable legal or business requirements.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.

You should use appropriate precautions when transmitting confidential information online and protect your account credentials from unauthorized access.

Your Privacy Rights

Depending on where you reside and applicable law, you may have certain rights concerning your personal information, including the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Obtain a copy of certain personal information
• Opt out of certain sales, sharing, or targeted advertising
• Withdraw consent where processing is based on consent
• Appeal certain decisions regarding a privacy request where applicable
• Exercise privacy rights without unlawful discrimination

These rights are subject to applicable exceptions and limitations.

We may need to verify your identity before processing certain privacy requests.

Opt-Out and Privacy Preferences

You can manage applicable cookie and privacy preferences using the Opt-out preferences page or consent-management tools available on texlift.com.

You may also contact us directly regarding a privacy request.

Where applicable, authorized agents may submit requests on behalf of consumers. We may require appropriate documentation verifying the agent’s authority and may also require verification directly from the consumer.

Marketing Communications

If you receive promotional emails from TEXLIFT, you may opt out by using the unsubscribe mechanism provided in the communication where available or by contacting us.

Even if you opt out of marketing communications, we may continue sending transactional or service-related communications concerning your orders, account, payments, deliveries, warranty claims, or other business interactions.

Children’s Privacy

TEXLIFT’s products and Services are intended for businesses and adults and are not directed toward children.

We do not knowingly collect personal information from children through our Services for purposes inconsistent with applicable law.

If you believe a child has provided personal information to us improperly, please contact us so that we can evaluate the request and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, technologies, legal requirements, or other operational needs.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page and take any additional steps required by applicable law.

Contact Us

For questions about this Privacy Policy, our privacy practices, or to submit a privacy request, please contact:

TEXLIFT / SAYONEYES LLC
2857 Anode Ln
Dallas, TX 75220
United States

Email: office@texlift.com
Phone: +1 214-468-4388